Shipping Policy

Last updated: November 18, 2025

Digital Service Notice

FormaBit is a service provided by S2P2 Creations. FormaBit is a digital service. No physical products are shipped. This policy explains our digital delivery process and is maintained for regulatory compliance.

1. Service Delivery Overview

FormaBit is a Software-as-a-Service (SaaS) platform provided by S2P2 Creations that provides AI-powered LinkedIn carousel creation services. All services are delivered electronically through our web platform.

2. Digital Delivery Process

2.1 Account Access

  • Delivery Method: Instant access via web browser
  • Delivery Time: Immediate upon account registration
  • Access Requirements: Internet connection and modern web browser
  • Platform Compatibility: Desktop, tablet, and mobile devices

2.2 Credit Delivery

  • Processing Time: Instant upon successful payment
  • Confirmation: Email notification sent to registered email
  • Activation: Credits immediately available for use
  • Balance Update: Real-time balance updates in your dashboard

3. Service Availability

3.1 Geographic Availability

  • Global Access: Available worldwide via internet
  • Language Support: English interface

3.2 Technical Requirements

  • Stable internet connection required
  • Chrome, Firefox, Safari, Edge (latest versions)
  • JavaScript must be enabled
  • Cookies must be enabled for authentication

4. Delivery Confirmation

4.1 Account Creation

Upon successful account creation, you will receive:

  • Immediate access to the FormaBit dashboard
  • 5 free credits to get started
  • Access to all platform features

4.2 Credit Purchase

For credit purchases, you will receive:

  • Payment confirmation email from Razorpay
  • Credit addition notification from FormaBit
  • Updated balance in your account dashboard
  • Transaction record in your account history

5. Service Uptime & Reliability

  • Target Uptime: 99.9% service availability
  • Monitoring: 24/7 system monitoring and alerting
  • Scheduled Maintenance: Announced 48 hours in advance
  • Emergency Maintenance: Immediate notification when possible

6. Data Delivery & Security

  • Real-time Access: Instant access to all your data
  • Encryption: SSL/TLS encryption for all data transmission
  • Authentication: Secure user authentication systems
  • Data Export: PDF export available on demand

7. Support & Assistance

8. Delivery Issues & Resolution

If purchased credits don't appear in your account:

  1. Check your payment confirmation email
  2. Refresh your dashboard and wait 5–10 minutes
  3. Check spam folder for confirmation emails
  4. Contact support with transaction details

9. No Physical Shipping

Important Notice

  • FormaBit does not ship any physical products
  • No shipping addresses are required or collected
  • No shipping charges or fees apply
  • All services are delivered digitally and instantly

10. International Compliance

This shipping policy is maintained for compliance with payment processor requirements and international e-commerce regulations, despite our digital-only service model.

11. Contact Information

Company: S2P2 Creations

Service: FormaBit

Email: hello@formabit.in

Response Time: Within 24 hours on business days

This shipping policy applies to digital services provided by S2P2 Creations (FormaBit) only and complies with Razorpay merchant requirements and Indian e-commerce regulations.